Effective Date: 16/07/2025

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Welcome to The Good Egg Bakery! These Terms and Conditions govern your use of our website, https://www.thegoodeggbakery.co.uk/ (the "Site"). By accessing or using the Site, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our Site.

 

1. About Us

The Good Egg Bakery is an independent bakery based in the UK, offering handmade cakes, bakes, and pastries. We take pride in using high-quality ingredients and providing excellent service both online and in person.

 

2. Website Use

• You must be at least 16 years old to place an order on the Site, or have permission from a parent or legal guardian. By placing an order, you confirm that you meet this requirement.

• You agree to use the Site only for lawful purposes.

• You may not use the Site in a way that may damage or impair its availability or accessibility.

 

3. Orders and Payments

• All prices are listed in GBP (£) and include VAT where applicable.

• By placing an order, you confirm that all details you provide are accurate and that you have the authority to use the payment method provided.

• We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability.

 

4. Product Information

• All our products are made by hand, so appearance may vary slightly from images shown on the Site.

• Ingredients and allergens are listed to the best of our knowledge. If you have any specific dietary requirements or allergies, please contact us before ordering.

 

5. Delivery and Collection

• Delivery is available to select locations as specified on the Site. We are not liable for delays due to circumstances beyond our control (e.g., weather, courier delays).

• If collecting in person, please arrive at your scheduled time. We reserve the right to dispose of uncollected items after a reasonable period.

 

6. Cancellations and Refunds

• Orders may be cancelled or amended up to 48 hours before the scheduled delivery or collection time. Please contact us as soon as possible.

• Due to the perishable nature of our products, refunds are not typically available unless the product is faulty or not as described. If there’s an issue, please contact us within 24 hours of receipt.

 

7. Intellectual Property

All content on this Site—including images, text, and logos—is the property of The Good Egg Bakery and may not be used, copied, or distributed without our prior written consent.

 

8. Limitation of Liability

To the fullest extent permitted by law, The Good Egg Bakery will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

 

9. External Links

Our Site may include links to other websites. We are not responsible for the content or privacy practices of these third-party sites.

 

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

 

11. Contact Us

If you have any questions about these Terms and Conditions, please get in touch:

 

The Good Egg Bakery
3 Meadow Pl, Shrewsbury SY1 1PD
Email: Thegoodeggbakes@gmail.com
Website: https://www.thegoodeggbakery.co.uk